When your order reaches the “awaiting fulfillment” stage it has been paid for and has moved to our packing department to be packed and shipped. The next status you will see is “shipped”.
This is the order of status we use:
- incomplete
- complete
- awaiting payment
- awaiting fulfillment
- shipped
You account for the first three, we handle the last two.
Unless there is an issue with your payment, your order will go straight from “complete” to “awaiting fulfillment” and then after processing to “shipped”.
Current order volume has caused a delay in moving from awaiting fulfillment to shipped status. We are very thankful for your patience as we catch up.